| Repairs
-
Can be carried out on
most items of jewellery, watches and silverware. Our comprehensive
repair service includes: Ring sizings, stone replacements, complete
new ring mounts, half ring shanks and three quarter ring shanks,
solders to broken chains, new chain clasps soldered, claws checked
and retipped, stone repolishing, metal polishing and re plating
all to the highest standards of British craftmenship. |
| Insurance
Claims - Orlando
can guide you step by step through your insurance claim - from
providing an estimate through to carrying out a repair, finding
a replacement item or a complete remake of your lost item. |
| Design
Service and Commissions - For
thirty years Orlando have been designing and creating peices
of jewellery to meet and reflect the needs of our clients. When
the occasion demands a unique peice of jewellery our experienced
designers are at hand to ensure the highest levels of customer
satisfaction are acheived and craftsmen are at you service.
If you have a specific idea as to your requirements write a
discription, draw a sketch or bring photographs of examples
to help us create your ideal peice to the highest standards.
see the bespoke design
page for further information |
| Jewellery
Re-design - If you have
an item of jewellery which is looking dated or you are no longer
happy with, Orlando offers a redesign service. We can run you
through alternatives, show you examples of designs and create
some sketches for you. If you have a specific idea as to your
requirements write a discription, create a sketch or photographs. |
| Diamond
Merchant - We
can supply loose Diamonds in whatever cut, carat weight, colour
and clarity you desire. Orlando offers an extensive range of
gemstones and we are able to source precious and semi-precious
stones at your request as required. See
the 4 C's chart |
| Safety
Checks - All jewellery
can be checked for safety. Worn or damaged jewellery can be
checked for loose stones, worn claws or shanks on rings, clasps
etc. Jewellery should always be removed at night to
reduce the rate of wear. |
| Valuations
- Are carried
out on the premises by valuers working in line with the National
Association of Goldsmiths for purposes of insurance and probate.
Valuations for insurance are charged at 1½% and probate
at 3% of the total
value of items plus VAT at 17.5%, minimum valuation charge is
£30. You will receive two copies of your valuation, one
for both yourself and your insurer, with a detailed description,
photographs
and a value for
each item. |
| Threading
- Loose
gemstone beads - faceted, tumbled and round; Pearls - dyed or
in natural colours, in a variety of shapes and sizes; gilt,
silver and gold clasps and beads are all available to select
from to make a personal piece of contemporary gemstone jewellery
to suite your taste and budget.
Most gemstone
beads can be sourced to meet requirements. |
| Re-threading
- The re-threading
of Pearl necklets/bracelets are undertaken, some of which are
are carried out on the premises
- expect 10 days for repair completion. Threaded jewellery should
be restrung every 18 months or 6 months if worn on a daily basis.
Loose gemstone beads and pearls are sold on the premises which
can be added to a necklet or bracelet to give it a new look
or add where Pearls/beads are lost. Staff are trained in design
and are on hand to offer ideas and advice for redesigns. See
Threading. |
| Engraving
-
Seal cutting and hand engraving can be done on jewellery, silverware
and other gift items each hand engraving is to the highest standards
by skilled craftsmen. Standard National Association of Goldsmiths
engraving styles are used. Click
to choose an engraving style. Plates
can be made and engraved for corporate gifts. |
| Renovations
- Antique
and second hand jewellery or Silverware can be repaired and
restored to its original splendour.
|
| Professional
Cleaning and Polishing - Orlando
has the latest technology for cleaning and polishing jewellery,
including a Steam Cleaner and an Ultra Sonic machine. Polishing
can be undertaken to remove heavier pitting on metals. WOW
cleaner is now available - as used by us at orlando
to give dazzling results! - Just
£4.50 |
Gem
Testing - All
gems and Pearls can be tested by orlando to determine their
authenticity. Many can be determined on the premises and others
require laboratory testing. Diamonds can be authenticated on
the premises however the certification of a Diamonds colour
and clarity requires sending it to a recognised laboratory.
Orlando
is a registered member of the gagtl - The Gemmological Association
and Gem testing Laboratory of Great Briton www.gagtl.ac.uk
Charges for testing vary, contact us for further details. |
| Growing
Diamonds - Orlando offers
to take in smaller Diamonds in part exchange for buying larger
Diamonds, a service Orlando calls 'Growing Diamonds'. For example
a Diamond ring could be taken in part exchange for a Diamond
pendant with a larger carat Diamond. |
| S.O.R
- Items may be taken in on a
'SALE OR RETURN' basis. Items go on display in the shop and
once sold Orlando take a commission and the customer is paid
an agreed amount. |
| Buying
- Second
hand and antique jewellery may be bought, depending on quality
and demand. Items on occasion may be bought for their scrap
weight value. |
| Gift
Presentation - Every purchase made from Orlando
online or from the shop will be presented in our elegant Orlando
boxes and presentation cases. We are also happy to gift wrap
for any occasion. |
| Gift
Vouchers
- Orlando Jewellers personalised gift vouchers are now available
to the value of your choice. Vouchers come with an Orlando gift
card. A popular way of ensuring the perfect choice of gift! |
| Mailing
List - Receive colour information sheets
showing images
of current shop jewellery, discriptions and prices, the latest
news on jewellery fashion and future trends, information on
shop events, offers and free tickets to antiques fairs
and exhibitions. |
| Free
Parking for customers
- Located
to the rear of Orlando are three parking spaces up against the
shop windows, allocated for our customers. Be careful not to
park in non Orlando spaces which require permits. |
| Back
to shop contents page Birthstone
Information Diamond
Information |
